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Hood Petz

Deliveries & Meetings

DELIVERY FEES MUST BE PAID IN ADVANCE.
You're expected to notify us if you're going to be more than 30 minutes late.
You're expected to notify us at least 12 hours before the appointment time if you are unable to keep the appointment.
NO SHOWS - If we travel to a destination to meet with you and you do not show, a $50.00 inconvenience fee will apply and we will not reschedule another meeting.  You will be expected to pick up at our location in Middleburg, FL.
We will not arrange any meetings within the state of GA for hedgehog purchases.  Hedgehogs are illegal as pets in GA and we will not conduct business within the state for legal reasons.

Travel fees are $0.50 a mile from this location in Middleburg, Florida.  Payments via PayPal will include a 5% fee.  If you'd like to mail a money order, please contact us.
We WILL NOT travel to deliver or meet until the travel fee is paid in full.  The remaining amount due is to be paid in cash upon delivery.

Shipping

Shipping is available to continental U.S. states where hedgehogs are LEGAL.

We ship through United PetSafe.
The current shipping rate is $130.00

This price does not include the price of the hedgehog or guinea pig.

Shipping fee includes:

  • Airfare
  • Airport parking & travel fuel
  • Shipping crate
  • Absorbent padding or bedding
  • Snuggle sack (hedgehogs only)
  • Dividers if necessary (each animal must have its own compartment)
  • Sample of food
  • Paperwork (packaged for protection)
  • Heat packs or ice bottles if necessary

Up to 4 hedgehogs or 4 guinea pigs can be shipped together for a single shipping fee provided that the total weight (including crate) does not exceed 9 pounds.

The following is required for shipping:

  • Payment in full.
  • The name of the airport near you that receives live animal shipments.
  • The name, address and phone number of the person picking up at the airport.
  • Your best contact phone number.

RESTRICTIONS

Distance - We WILL NOT ship to destinations within 400 miles of our home, zip 32068.  Shipping is stressful for animals and it's better to arrange a meeting place.

Weather - Occasionally weather conditions will cause an embargo at particular airports.  We do our best to stay up to date on these embargoes and update our website as necessary.  We will not ship if the temperature at origin, destination, or connecting flights in between exceed 95ºF or drop below 32ºF for the day of travel.

Airline - Airlines occasionally have delays which are beyond our control.  This may cause the animal to have a later arrival than planned.

Payment - E-checks via PayPal must clear before shipping will be scheduled.

PLEASE NOTE: Once we've released an animal to an airline, custody of the animal is transferred to the recipient and it becomes the recipient's responsibility to pursue the airline in the event of any damages/injuries sustained in transit.